Ballarat's ONLY Local Family-Owned Tractor Dealership
Privacy Policy
How we collect, use, store and protect the personal information you share with us through this website and our enquiry forms.
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Our commitment
Prestige Tractors Ballarat is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This policy explains what information we collect through this website, why we collect it, and how we use, store and disclose it.
Information we collect
We collect personal information that you voluntarily provide through our enquiry, quote-request, service-booking and finance forms. This may include your name, phone number, email address, postal or delivery address, the equipment or services you are enquiring about, and any details you include in your message. Where you request a quote or delivery, we may also collect location and timeline information relevant to that enquiry. We do not collect payment details, identity documents or other sensitive financial information through this website.
How we use your information
We use the information you provide solely to respond to and manage your enquiry — including preparing quotes, arranging service or finance discussions, answering questions, and providing after-sales support. We may use your contact details to follow up on your enquiry by phone or email. We do not sell your personal information.
Disclosure
We may disclose your information to trusted third parties only where necessary to fulfil your enquiry — for example, manufacturers or finance providers relevant to the specific product or finance option you have asked about. We require these parties to handle your information consistently with this policy and the APPs. We will not otherwise disclose your information without your consent, unless required or authorised by law.
Storage & security
We take reasonable steps to protect the personal information we hold from misuse, loss, and unauthorised access, modification or disclosure. Enquiry information may be stored in our email and customer-management systems. While no method of transmission or storage is completely secure, we work to safeguard your information and retain it only as long as needed for the purpose it was collected or as required by law.
Cookies & analytics
This website may use cookies and analytics tools to understand how visitors use the site and to improve your experience. Any analytics data is used in aggregate and is not used to personally identify you. You can control or disable cookies through your browser settings; some site features may not function as intended if cookies are disabled.
Access & correction
You may request access to the personal information we hold about you, or ask us to correct it if it is inaccurate, out of date or incomplete. To make a request, or if you have a privacy concern or complaint, please contact us using the details below and we will respond within a reasonable time.
Contact us
For any questions about this Privacy Policy or how we handle your personal information, contact Prestige Tractors Ballarat on (03) 5339 2056 or Danny’s mobile 0435 905 150, or by email at danny@prestigetractors.com.au.
Updates to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The current version will always be available on this page.
Prestige Tractors Ballarat · 206 Burnbank Street, Wendouree, Victoria 3355 · (03) 5339 2056.